Support Center

General Facilitation

The general support includes information regarding the overall business ecosystem such as support mechanisms; investment opportunities, projects and development of coordination and liaison with the departments. Generally the information is provided with focus on alleviation of grass root bottlenecks and challenges to investment such as introducing pellucidity, accountability and improving the availability of information, and by making administrative procedures more effective and efficient by bringing together relevant government agencies at one platform to offer well-coordinated services.

KPBOIT usually works as one stop for investors and traders, and provides hands-on information that is needed or retried information from the relevant departments such as industries, P&DD and others. The business community is also equipped with all relevant registration, licenses, certifications and other licenses in-case of new businesses.

Starting / Setting up a business

  • Tools and plans for establishing or expanding a business in Khyber Pakhunkhawka within the regulatory framework. There is a dedicated network of contacts with public departments and their attached formations for on-time services and information in starting up a business.

Investor Complaints

  • Facilitating smooth running of business / obtaining NoCs / facilitation in obtaining utilities.
  • Facilitation centers ensure immediate solution to the investor grievances by bringing onboard, the relevant department for a timely and appropriate response to the query. Thus providing effective customer care services.

One Window Facilitation Center

KP-BOIT Facilitation Cell - is a part of the facilitation center that has recently been inaugurated by the Provincial Government for promoting startups and existing businesses in the province. This center will create a mutually beneficial business environment through proactive policy advocacy, both at the provincial and federal level with lesser hassle. KP One Window Business portal also provides hands on support to all the businesses including traders and investors for ease of their business in terms of getting RLCOs, connectivity with the relevant departments and all other grievances.

These services are provided within the approved service level agreement. The one window facilitation center works as the first point of contact for the new and existing business clients.

  • To match businesses to government resources and providing business to business referrals.
  • Facilitate both local and foreign investors, and overseas Pakistanis, to set up their businesses in Khyber Pakhtunkhwa.
  • To provide information with the existing rules, procedures and processes to facilitate the businessmen in every possible manner under law of the land and policy of the Government
  • In support of all Chambers of Commerce, Trade associations of KP, One Window facilitation plays pivotal role in providing solutions to all the queries & problems of local businessmen while we connect them to the concerned departments of Government of Khyber Pakhtunkhwa